Last Updated: March 19, 2025
DeepLabs LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by DeepLabs LTD.
This Privacy Policy applies to our website, and our mobile applications, including Insect Identifier, SmartScan, VoiceTranscribe, and other DeepLabs applications (collectively, our "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1. INFORMATION WE COLLECT
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, update your profile, use the interactive features of our Service, participate in contests, promotions, or surveys, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.
Information We Collect Automatically
When you access or use our Service, we automatically collect information about you, including:
- Log Information: We collect log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
- Device Information: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about the location of your device. For more information about how you can control our collection of location information, please see "Your Choices" below.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Service and your experience, see which areas and features of our Service are popular, and count visits. Web beacons are electronic images that may be used in our Service or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see "Your Choices" below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Service. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, data brokers, and publicly available sources.
2. HOW WE USE THE INFORMATION WE COLLECT
We may use information about you for various purposes, including to:
- Provide, maintain, and improve our Service;
- Provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests, and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by DeepLabs LTD and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our Service;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DeepLabs LTD and others;
- Personalize and improve the Service and provide advertisements, content, or features that match user profiles or interests;
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
3. SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;
- If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of DeepLabs LTD or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction, including if we notify you through our Service that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
4. DATA RETENTION
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
5. YOUR CHOICES
Account Information
You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@deeplabs.app. If you wish to delete or deactivate your account, please email us at privacy@deeplabs.app, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
Promotional Communications
You may opt out of receiving promotional emails from DeepLabs LTD by following the instructions in those emails or by emailing us at support@deeplabs.app. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
6. CHILDREN'S PRIVACY
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@deeplabs.app. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
7. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
DeepLabs LTD
123 AI Avenue
London, UK
Email: privacy@deeplabs.app